My good news phonecall of the day was from 'our' Stanford insurance contracting specialist. She took all our insurance details, contacted Premera and confirmed that our insurance would pay the costs of surgery at Stanford. Even better, she said that costs would be charged at the in-network rate which would reduce the overall fee and save more of our lifetime insurance maximum.
After speaking with Premera, Karin said "you have wonderful benefits. You have things we have never heard of before down here. Although you have a lifetime maximum benefit pf $1 million, every year if you use a percentage of that they restore $5K of it so it accrues again. I have never seen that before. Anyway, I have confirmed it and everything should go smoothly. If you have any problems with billing after surgery please keep my name and number and contact me. You have wonderful benefits, its good to see."
High praise indeed.
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